Privacy Policy
HOLISTIC WELLNESS ALTERNATIVES, INC. PRIVACY POLICY
Effective date: February 1, 2021
This Privacy Policy (“Policy”) lets you know how Holistic Wellness Alternatives, Inc. (“HWA,” “We, “Us”) collects and uses your Personal Information, how you can control its use, and describes our practices regarding information collected from our website, computer or software applications, and social media pages and HTML-formatted email messages (collectively, the “Services”).
Before you submit any information on or through the HWA Site or account portal or use HWA products of services, please carefully review this policy. You acknowledge and understand that, by using any part of the HWA Site or service, your continued use of the HWA Site, and/or continued provision of information to us will be subject to the terms of the then-current Privacy Policy.
This policy applies to information we collect:
- On this Website.
- In email, text and other electronic messages between you and this Website.
- Through our Services which may include both a web based application and mobile application.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
- Us offline or through any other means, including on any other website operated by Us or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
As noted in the Terms of Use, we do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from anyone under age 18, we will delete that information as quickly as possible. If you believe that anyone under the age of 18 may have provided us personal information, please contact us at: info@hwahealthy.com.
1. Will HWA ever change this Privacy Policy?
2. What Does HWA Do With Your Information?
a) Types of Information We Collect.
In connection with accessing our Services, we may collect information from you which can be used to identify you (“Personal Information”), such as your name, postal address, email address, phone, username and password and ANY OTHER INFORMATION THE WEBSITE COLLECTS THAT IS DEFINED AS PERSONAL OR PERSONALLY IDENTIFIABLE INFORMATION UNDER AN APPLICABLE LAW (“personal information”). Our website might also collect personal information that is about you but individually does not identify you, and/or about your internet connection, the equipment you use to access our Website and usage details.
- Internet Protocol address ("IP address") and information derived from your IP address such as your geographic location;
- Geographic location showing where You are using the Services;
- Information about your devices such as information contained in HTTP Headers (defined below) or other internet transfer protocol signals, browser or device type and version; operating system, user-agent strings and information about or from the presence or use of "apps" on your mobile devices, screen resolution, and your preferred language;
- Unique IDs such as a cookie placed on your computer, mobile or device IDs;
- Behavioral data and information about your usage of the Services, including webpages clicked, websites and content areas visited, date and time of activities;
- The web search you undertook to locate and navigate to the Services.
b) How HWA Uses Your Information.
(xx) To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.
(xxiii) To provide suggestions to you. This includes adding features that compare Customers’ content or communications, using data to suggest products or services that you may be interested in or that may be relevant to you.
(xxiv) Customer Testimonials. We might at some point upload Customers testimonials on our Services that may contain Personal Information, video, and images. Before doing so, we will obtain your consent to use your name, testimonial, and video. If you ever desire to delete a testimonial, please contact us at info@hwahealthy.com.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
(xxix) In order to provide the Services effectively and in accordance with applicable law and the Agreement, HWA may monitor and record a user’s use of the Services and User authorizes HWA to collect, store and use all such information in accordance with privacy provisions of this Agreement.
c) How Does HWA Share Your Personal Information.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
3. WHAT CHOICES DO I HAVE ABOUT MANAGING MY PRIVACY?
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- We may partner with third-party ad networks to either display advertising on our Website or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personal information about your activities on this and other Websites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here: http://optout.networkadvertising.org/. or here: http://www.youronlinechoices.com. Please note this does not opt you out of being served advertising. You will continue to receive generic ads. Please note this does not opt you out of being served advertising. You will continue to receive generic ads. Opting out will prevent us from identifying you as a user to whom we have previously delivered certain advertising. Additionally, after you exercise choice, we may continue to collect data for analytics, research, reporting and other similar purposes. If you delete your cookies or otherwise reset your identifier you may need to make your choices again.
If you have privacy concerns regarding access to or the correction of your Personal Information, please contact us at: info@hwahealthy.com.
4. Public Information and Third Party Websites
(d) Cookies and Similar Tracking Technologies. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
- Web Beacons. Pages on our Website may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
(e) Third-party Use of Cookies and Other Tracking Technologies.
5. Use in the US Only
6. Security of Your Information
- Constantly work to update our security practices to implement accepted best methods to protect your Personal Information, and review our security procedures carefully.
- Comply with applicable laws and security standards.
- Securely transmit your sensitive Personal Information.
- Train our staff and require them to safeguard your data.
- We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure
- The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
- Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
7. Notice of Breach of Security
8. Safeguarding Your Information
9. Data Retention and Your Access Rights
a) Data Retention.
b) Accessing and Correcting Your Information
You may send us an e-mail at info@hwahealthy.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
10. California Consumer Privacy Act – Information for California Consumers
California Consumer Privacy Act
If you wish to have HWA not sell your personal information to a third party, please email us at: info@hwahealthy.com.
California Consumer Privacy Act
- Operational Purposes. Includes offering and providing financial products and services, processing and fulfilling payments and other transactions, and to service existing or prospective accounts, products and service offerings.
- Security and Fraud Detection. Includes verifying consumer's identities, detection of security incidents, protecting against malicious, deceptive, fraudulent or illegal activity and support prosecution of such activity.
- Marketing and Data Analytics. This includes advertising and marketing initiatives and services, data analytics and quality assurance reviews.
- Internet and Web Interaction. Please see above for a detailed explanation on the data collected when you interact with one of our targeted ads or view any of our electronic communications.
- Legal and Regulatory Obligations. Includes collection, disclosure, and storage of data necessary to comply with statutory or regulatory requirements.
- Employment Purposes. Includes collection, disclosure, and storage of personal information necessary for job application and recruitment processes, employment, termination, and benefits related activities.
- Other notified purposes. For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
- Personally Identifiable Information. This includes, but is not limited to, personal identifiers such as name, alias, address, social security number, passport number, e-mail address, Internet Protocol address and other online identifiers, and other similar identifiers.
- Financial and Medical Information. This can include data from consumer reports, personal financial statements, information accessed providing lockbox services to health-related entities.
- Protected Class Characteristics. Includes information about race, color, religion or creed, national origin, sex, age, disability, veteran status, genetic information, citizenship status.
- Commercial Information. Includes records of real or personal property, products or services purchased, obtained, or considered and other consuming histories and tendencies.
- Biometric Information. Biometric data that can be used to establish identity; includes voice, finger, eye and facial prints or recognition.
- Internet or Other Web or Network Activity. Includes browsing and search history, and interactions with websites, advertisements, and applications.
- Geolocation Data.
- Audio, Electronic, Visual, or Similar Information.
- Professional or Employment Information.
- Education Information.
- Inferences. Insights that we use to build a profile about you; includes profiles, preferences, and behaviors drawn from collection and analytics of any of the other categories of personal information collected.
- For all of the stated purposes above for which HWA may collect personal information.
- Auditing Purposes. Related to our interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with those specifications and other standards.
- Debugging/Repair Activity. Debugging to identify and repair errors that impair, or may impair, existing system and application functionality
- Short-term transient use for our purposes.
- For services performed on our behalf by a service provider, or performing services on behalf of a business for which HWA is a service provider. Includes, but is not limited to, maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, advertising, marketing, or analytic services, or providing such similar services on behalf of a business or service provider.
HWA has not sold personal information in the preceding 12 months. HWA may choose to sell the above categories of personal information for any of the business or commercial purposes listed above in the future. If you would like to opt out of the sale of your personal information in the event HWA does sell personal information in the future, you can submit an opt-out request by sending an email to: info@hwahealthy.com. Personal information does not include publicly available information made available from federal, state or local records.
Your CCPA Rights
- To request a disclosure of the personal information that has been collected; the categories of sources from which the information was collected; the business or commercial purpose for collecting or selling the personal information; the categories of third parties with which the personal information may be shared; and access to the specific personal information in a portable format.
- To request that a business delete any personal information about the consumer, subject to certain exceptions.
- To opt out of the sale of personal information to third parties at any time please send us an email at: info@hwahealthy.com
- To not be denied a product or service, charged a different price or rate, or denied a discount or other benefit because the consumer exercised any of his/her rights under the CCPA.
Who does CCPA apply to?
CCPA applies to California residents only. For purposes of CCPA, a California resident is a person who currently lives in California, or is domiciled in California but is outside of the state for a temporary or transitory purpose. The rights described above do not apply to residents of other U.S. states or persons who reside outside of the United States.
What can I expect if I exercise any of my rights?
Opt Out
Access
Deletion
Do-Not-Sell. California consumers have the right to opt-out of our sale of their personal information. Opt-out rights can be exercised by emailing us at: info@hwahealthy.com.
Other third-party businesses may collect information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage, and how you interact with our properties and ads in order to provide you with relevant ads across the Internet and for other analytics purposes, and may sell that information to other businesses for advertising and other purposes. By visiting here www.privacyrights.info or optout.privacyrights.info, you can opt out from sales of this type of personal information by businesses that participate in the opt out tool. To make opt-out requests related to mobile apps on your device for businesses participating in the DAA’s CCPA App-based Opt-Out Tool, you can download the appropriate app at www.youradchoices.com/appchoices.
Verifiable Requests for Copy, Deletion, and Right to Know. Subject to certain exceptions, California consumers have the right to make the following requests, at no charge, up to twice every 12 months:
Deletion: the right to request deletion of their personal information that we have collected about you, subject to certain exemptions, and to have such personal information deleted.
Right to Know: the right to request that we disclose certain information about how we have handled your personal information in the prior 12 months, including the:
- Categories of personal information collected
- Categories of sources of personal information collected
- Business and/or commercial purposes for collecting and selling your personal information
- Categories of third parties with whom we have disclosed or shared your personal information
- Categories of personal information that we have disclosed or shared with a third party for a business purpose
- categories of third parties to whom the consumer’s personal information has been sold
- categories of personal information that we have sold (if any)
- The specific pieces of personal information we collect from you
Submitting Requests. You can submit a deletion or right-to-know request by emailing us at: info@hwahealthy.com; we will respond to verifiable requests received from California consumers as required by law. Account holders may also submit requests in their account by going to the Help menu and using any of our customer support channels. We also ask you for additional information necessary to verify or process your request. We may also carry out checks, including with third party identity verification services, to verify your identity before taking any action with your personal information. We will respond substantively to your verifiable requests within 45 days, unless additional time (up to 45 additional days) is needed, in which case we will let you know.
Incentives and Discrimination. The CCPA prohibits discrimination against California consumers for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California consumers related to their personal information. Businesses may offer different prices, rates, or quality of goods or services if the difference is reasonably related to the value of the consumer’s data.
11. CAN SPAM Act
- Send information, respond to inquiries, and/or other requests or questions.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
- NOT use false, or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Monitor third party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
12. What if I have questions about this policy?
If you have any questions or concerns regarding our privacy policies, please contact Us at:
info@hwahealthy.com and we will try to resolve your concerns.
13. Special Rules For Children.
14. Dispute Resolution
If you have any complaints regarding our compliance with this policy, you should first contact HWA. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your personal information in accordance with this policy.
15. Corporate Headquarters
If you have any questions about this Privacy Policy please contact us at:
Holistic Wellness Alternatives, Inc., 2013 Crompond Road, Yorktown Heights, NY 10598.